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SERVICE

At Sanremo, we are committed to helping our customers succeed. We are determined to support you from our first meeting, through to identifying the best machine for you, installation and providing efficient assistance afterwards through our network of distributors and technicians in Australia.

To meet your machine servicing needs, we have a team of experienced technicians together with a number of partnered leading service companies and regional contractors including Absolute Espresso Services, Boiling Point, Single Shot Espresso Repairs, Espresso Breakdown. Complete Café Services, Espresso Projects and Flexible Technologies

Our support includes:

  • 24 hour/7 days service
  • Technical and enquiry support service
  • Full on-site service by our experienced technicians
  • On-site installation
  • Stocked spare parts for all models with prompt delivery
  • Bespoke calibration for optimal coffee production
  • Machine training
  • Preventative maintenance programs


Preventative Maintenance Programs

We can offer our customers, preventative maintenance service plans over one to three years which include six-monthly on-site machine servicing, consumable parts replacement and filter change. Our preventative maintenance programs maintain your machine at optimal performance and reduces risk of inconvenient breakdowns.

For service enquiries, please reach out to our technical team via service@sanremoaustralia.com.au or 02 9898 2200.

Book a service

Please complete the form below and we will get back to you shortly to discuss your enquiry. 

Spare Parts

For Sanremo spare parts, please contact us at service@sanremoaustralia.com.au or 9898 2200. 

Machine Catalogues

Click on the relevant machine below to download the part catalogue.

F18

Zoe Competition

Opera

F18SB

Zoe Compact

Cafe Racer